Energy tariff reforms should 'simplify' market Suppliers must inform customers
through bills and other forms of communication on what they have done and what
changes are planned in a"Treating customers fairly"Statement. Simpler structure
for tariffs:A unit rate and, if suppliers choose, a standing charge. From 31
march: Suppliers must inform customers of the cheapest available tariff and how
much money it could save them. Introduction of a tariff comparison rate(Tcr),
likened to APR for interest rates, enabling customers to compare tariffs at a
glance.The tcr will be measured in pence per kilowatt hour(P/kwh)And based on
consumption of an average user. Bills and tariff quotes to include a"Personal
projection", forecasting what a customer will pay based on their own usage or
supplier's best estimate. Every tariff will contain a"Tariff information
label"Allowing customers easier understanding and a simpler opportunity to
compare it. Source:Energy uk michael kors The moves are the result of a
retail market review which began in 2010.However, there are claims that energy
bills remain complex for those trying to find the cheapest deal. 'Restore
consumer confidence'Further reforms will be introduced by April, including
forcing suppliers to tell consumers which of their tariffs are the cheapest.
Ofgem chief executive andrew wright said the changes would ultimately drive down
prices. "Profits are not an entitlement, they should be earned by companies
competing keenly to offer consumers the lowest prices and the best service. "Now
it is up to suppliers to build on our reforms to restore consumer michael kors womens
watches confidence in the energy market. " He added: "There are good
signs that they are taking up this challenge. " Ofgem michael kors
satchels grayson will produce an annual report to consumers on the
health of competition in the market. It has said it"Will not hesitate to take
further action"If it sees"Evidence of further barriers to competition". Angela
knight, chief executive of energy uk, which represents more than 80 energy
providers and suppliers, said: "If you look at the market now, the deals are
fewer in number and much easier to compare. "Customers will see improvements to
the information they get as a result of energy companies bringing in the changes
set out in the retail market review. "This should help people get the best deal.
" 'Choice and simplicity'Richard Lloyd, executive director of consumer group
Which?, said that the reforms were"A welcome step in the right direction"But
added that they did not solve every issue for consumers. "They just do not go
far enough to boost competition and help consumers find the cheapest deals,"He
added. Meanwhile, mike o'connor, chief executive of watchdog consumer futures,
said: michael kors
satchels fulton "It would be naive to assume that this will sort out the
energy market out once and for all. "
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